Claims and Payouts

FAQ on Claims and Payouts

Q: How do I file a claim with CLAIM?

A:

  • Connect your insured wallet(s) to the CLAIM platform

  • Fill out the claim form with details of the incident

  • Submit evidence supporting your claim (e.g., transaction hashes, screenshots)

  • Wait for the AI and DAO review process to complete

Q: How are claim payouts calculated?

A:

  • Payouts are based on your coverage level and premium payments

  • The percentage of loss covered increases with higher premiums

  • Maximum payout is capped at your policy's coverage limit

  • Payouts are typically made in stablecoins (e.g., USDT) for value stability

Q: What happens after I submit a claim?

A:

  • AI system performs initial fraud detection and assessment

  • DAO members review your claim and evidence

  • You may be asked to provide additional information if needed

  • Once approved, payout is processed automatically to your wallet

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